§ 1 Scope & General Information
(1) These General Terms and Conditions (GTC) apply exclusively to all business relationships between Dsign. UG (haftungsbeschränkt) (hereinafter "Seller") and our customers (hereinafter "Buyer").
(2) These GTC apply exclusively to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law. Consumers (within the meaning of § 13 BGB) are excluded from purchasing. By placing an order, the Buyer confirms that the goods will be used exclusively within the scope of their commercial or independent professional activity.
(3) Deviating, conflicting, or supplementary General Terms and Conditions of the Buyer shall only become part of the contract if and to the extent that we have expressly agreed to their validity in writing.
§2 (Future-Proof for Traditional Business + Online Shop)
(1) Our offers (e.g., in catalogs, price lists, or on our website) are always subject to change and non-binding, unless expressly designated as binding. This also applies if we have provided the Buyer with technical documentation, product descriptions, or samples.
(2) The ordering of goods by the Buyer—whether by email, letter, fax, telephone, or (if provided by us) via an electronic ordering system/online shop—shall be deemed a binding contractual offer.
(3) A contract is concluded only when we accept the Buyer's offer. Acceptance is effected either by means of a written order confirmation (an email suffices) or by the direct delivery of the goods to the Buyer.
(4) In the case of orders placed via an online shop provided by us, the Buyer submits a binding offer by sending the order. Prior to sending the order, the Customer is obliged to review their details. An automatic confirmation of receipt of the order does not constitute acceptance of the offer, unless expressly stated therein.
§ 3 Prices & Payment Terms (incl. Special Conditions)
(1) All prices are net Ex Works/Warehouse (EXW) plus the applicable statutory value-added tax, packaging, and shipping costs.
(2) Since these are individually negotiated wholesale prices, any deduction of early payment discounts (Skonto) is strictly excluded.
(3) Unless otherwise agreed, invoices are due for payment net without deduction within 14 days from the date of the invoice and approval.
(4) Special regulation for large orders: From a net order value of EUR 5,000.00, the following payment schedule applies as standard:
- 60% of the contract amount is due for payment immediately after approval (down payment).
- 40% of the contract amount are due upon delivery of the goods (payment in advance / balance due upon shipment). Shipment takes place simultaneously. A final invoice may be issued.
§ 4 Retention of Title (Extended B2B Retention of Title)
(1) The delivered goods (goods subject to retention of title) remain our property until all existing and future claims arising from the business relationship with the Buyer have been paid in full.
(2) The Buyer is entitled to resell the goods subject to retention of title in the ordinary course of business. In this case, the Buyer hereby assigns to us all claims in the amount of the final invoice total which accrue to them from the resale against their customers or third parties. We accept the assignment.
§ 5 Duty of Inspection & Right of Recourse (Notice of Defects)
(1) The Buyer is subject to the statutory duty of inspection and notification of defects in accordance with § 377 of the German Commercial Code (HGB). The Buyer must inspect the goods immediately upon receipt for completeness, transport damage, and obvious defects.
(2) Time Limit for Notification: Obvious defects—or those discoverable upon proper inspection—as well as shortages or incorrect deliveries, must be reported to us in writing (via email or postal mail) immediately upon receipt of the goods. Thereafter, the goods shall be deemed approved. Claims for recourse and warranty rights arising from such defects are excluded following the expiration of this period.
(3) Hidden defects must be reported immediately upon their discovery, but no later than before the expiration of the statutory limitation period for defect claims.
§ 6 Special Provisions for Private Labels & Modifications
(1) If the Seller offers modified products, special models, or products in specific color combinations chosen by the customer, the Seller assumes no liability that these modifications infringe upon the intellectual property rights of third parties (e.g., patents, trademarks, design rights), provided the modification is based on specific instructions from the Buyer.
(2) Deviations in color shades or material properties in modified work gloves, which are production or material-related, do not constitute a defect as long as the protective function of the gloves according to the specified standards (e.g., EN 388) is not impaired.
§ 7 Limitation of Liability
(1) We bear unlimited liability for intent and gross negligence as well as in accordance with the German Product Liability Act (Produkthaftungsgesetz).
(2) In cases of slight negligence, we shall only be liable in the event of a breach of a material contractual obligation (cardinal duty), the fulfillment of which is essential for the proper execution of the contract. In this case, liability is limited to the typical, foreseeable damage.
§ 8 Place of Performance, Jurisdiction & Applicable Law
(1) The law of the Federal Republic of Germany shall apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) The place of performance and exclusive place of jurisdiction for all disputes arising out of or in connection with this contract is our registered office in Krefeld.
As of 05/2026